Cancellation & Refund Policy

Warranty: 

All products sold by VHESHOP.COM will carry a Warranty. The duration of the product’s warranty may vary as per the manufacturer’s terms. Please check the manufacturer’s website for further details about their warranty policy.

Back Orders: 

Customers with back orders that have not been shipped yet can cancel their orders 21 days after making the payment. If you opt for cancellation within 21 days, a cancellation fee up to 10% may be applicable (Cancellation fee may include: transaction fees, credit card charges, or any other taxes as applicable)

Return Process:

We do not allow for cancellation or refunds once the product is shipped from our office. However, if you would like to place a return request, you are required to follow the below steps.

IMPORTANT: A restocking fee of up to 15% may be deducted at our discretion from the billing amount for every approved return request.

• If you intend to return a product, you are required to contact us via email within 7 days of the delivery of your order.
• Email us your intent or reason for return to salessupport@swiftvisionhire.in
• All returns must be authorized by us before the product is shipped for return.
• You are required to pack the product properly, as it was delivered to you. The original packaging materials, accessories, etc must be unopened and unused.
• If your return is authorized, you are required to ship the product back to us. The shipping cost is to be borne by the customer.